Breaking Barriers: Lessons from the Wards
What does it mean to truly care for someone? Is it about the medicines we prescribe, the procedures we carry out, or the conditions we diagnose? Or is it something deeper—a connection that transcends biology and speaks to the very essence of what it means to be human?
Yu Kwo Chan
1/4/20252 min read
Medicine is often defined by diagnoses, procedures, and research. Yet behind every clinical encounter lies something more profound—a connection rooted in empathy, humanity, and personal stories.
A Holocaust Survivor’s Legacy
During my time volunteering on the wards, I met an elderly Jewish woman who shared her story of fleeing Poland during the Holocaust. Hearing her describe unimaginable loss made me realise that, no matter how advanced our treatments become, we must never overlook the person behind the illness. She felt invisible, her history and identity overshadowed by the constant bustle of ward routines. That encounter opened my eyes to the idea that true care means respecting the whole person—past, present, and future.
The Unspoken Pain of Grief
Another unforgettable moment was with a recently widowed patient. Rather than speaking in full sentences, her grief came through in sighs and pauses. At first, I didn’t know how to respond, but I soon realised that being present and listening—really listening—mattered more than any words I could offer. Sometimes, just acknowledging someone’s pain can be the most powerful form of support.
The Value of Teamwork
I also noticed that care goes beyond one person’s compassion. Small acts—like refilling gloves or offering a glass of water—contribute to an atmosphere of genuine support. Nurses, doctors, porters, healthcare assistants, and volunteers all play their part. When each role is respected, patients feel looked after on every level. This sense of teamwork strengthened my resolve to become a doctor who fosters collaboration across the entire ward.
Personal Reflection
As a Year 12 student aspiring to study medicine, I’m still at the beginning of this journey. Yet these experiences have already shaped my understanding of healthcare. They remind me that medicine isn’t just about clinical knowledge—it’s also about empathy, active listening, and a willingness to see the humanity in every patient. One day, I hope to bring these values into practice, bridging the gap between scientific expertise and compassionate care.
Ultimately, beyond the stethoscopes and scans, real healing happens when we honour each person’s story—and choose to walk alongside them through their toughest moments.
Note: All stories here have been anonymised and generalised to safeguard patient confidentiality.